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kiatsisi2
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Post subject: About my account Posted: Wed May 22, 2013 5:02 am |
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Joined: Sat Nov 19, 2011 3:03 am Posts: 4
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Admin, my ID: kiatsisi1 is active error because i change my email and i forgot my password of email
now i want to change it again and how i can change if i cant login
Please, active this account so i can continue playing thanks
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aister
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Post subject: Re: About my account Posted: Wed May 22, 2013 5:24 am |
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Joined: Thu Jun 30, 2011 2:48 am Posts: 7996 Location: Fuyuki City Gender: male
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can u log in ur old account?
_________________
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kiatsisi2
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Post subject: Re: About my account Posted: Wed May 22, 2013 8:25 am |
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Joined: Sat Nov 19, 2011 3:03 am Posts: 4
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no, i cant, there is a word, Active Error
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aister
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Post subject: Re: About my account Posted: Wed May 22, 2013 4:06 pm |
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Joined: Thu Jun 30, 2011 2:48 am Posts: 7996 Location: Fuyuki City Gender: male
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we can't find the account name kiatsisi1, please check the username again
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kiatsisi2
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Post subject: Re: About my account Posted: Wed May 22, 2013 5:22 pm |
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Joined: Sat Nov 19, 2011 3:03 am Posts: 4
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yeah you cant find it because needs activation on kiatsisi1 and i forgot my password email to activate it, so i need admin's help to activate again . .
please admin, i have use forgot password in email fiture but it seems not helping me
ID: kiatsisi1 Playing in E3 nick Doflamingo Playing in Galaxy 3 nick RobertDowneyJr
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Andy
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Post subject: Re: About my account Posted: Wed May 22, 2013 5:27 pm |
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Joined: Mon Oct 15, 2012 4:08 pm Posts: 1930 Location: England Gender: male
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Ferr3t
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Post subject: Re: About my account Posted: Wed May 22, 2013 6:15 pm |
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Joined: Wed Jul 28, 2010 5:38 am Posts: 2968 Location: Broome, Western Australia Gender: male
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Unfortunately, without your email there is no way to access your account. This is for the good of the game, and prevents fraudulent resets of accounts. Sorry, but there is nothing we can do. If you wish to persue this matter further, please e-mail [email protected], but I doubt they'd be able to help you any further.
Note that e-mail activation is not required to access your account.
In the future, keep your password safe, and your email details safer. Only thing you can do.
Thanks for playing Battle Dawn!
_________________ Retired Head Mod
Most Crystals: 121 Highest Power: 212
Sensual bath time feat. Ferr3t
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Seth
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Post subject: Re: About my account Posted: Fri May 24, 2013 9:56 pm |
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Joined: Sun May 31, 2009 10:47 pm Posts: 2416 Location: U.S.A. Gender: male
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UPDATE:
Apologies mate, it has been a couple of days since I checked this board. I just manually activated your account. Try adding [email protected]and [email protected]to your allowed contacts or address book on your email account. This will hopefully help prevent any future messages from our servers from being blocked by your email provider's bulk mail filters.
Also, update your account information asap by loggin in and accessing the UCP (User Control Panel) at the top right of this forum.
_________________ Battle Dawn Staff Community Management Specialist Technical Support World Administrator Music Composer
Welcome to the best free multiplayer war strategy game on the web!
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