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SkittlesYum
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Post subject: OneBip Mobile bug  Posted: Tue Jan 03, 2012 12:53 am |
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Joined: Mon Oct 17, 2011 5:02 pm
Posts: 742
Location: Milwaukee, WI
Gender: male
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Ok, so tonight I purchased some tokens on OneBip Mobile option to pay for them at 10:34 SHARP.. I bought a total of 30$ worth of tokens and I got 0 tokens, I confirmed the purchase, it told me to wait a minute or so... I waited for a minute or so and wen't back on F1 where I purchased my tokens, I looked and they hadn't arrived yet. So I decided to wait 5 or 10 more minutes, just expecting a minor error. I checked again 8 minutes till the prior visit, and my tokens STILL were not there.
My tokens STILL aren't on my account and I have been waiting for 1 hour and 15 minutes.
I don't know why this is happening, another thing that is messed up is that tokenAdministrator didn't send me a message when I completed the purchase or even before I purchased them. I didn't get a message before or after the purchase and I didn't even get 1 message when I first attempted to buy...
I do not know if this is a bug with the tokenAdministrator or a bug with OneBib, but all I know is that I am really pissed off because
I paid 30-40$ and got 0 tokens.
HELP
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SkittlesYUM
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Goldenpaw
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Post subject: Re: OneBip Mobile bug Posted: Tue Jan 03, 2012 12:58 am |
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Joined: Mon Jun 01, 2009 4:16 am
Posts: 3104
Location: No.
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Forwarded to an admin  Please be patient
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SkittlesYum
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Post subject: Re: OneBip Mobile bug Posted: Tue Jan 03, 2012 1:03 am |
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Joined: Mon Oct 17, 2011 5:02 pm
Posts: 742
Location: Milwaukee, WI
Gender: male
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I'm trying but I'm angry at this thing!
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SkittlesYUM
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Seth
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Post subject: Re: OneBip Mobile bug Posted: Tue Jan 03, 2012 1:06 am |
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Joined: Sun May 31, 2009 10:47 pm
Posts: 2416
Location: U.S.A.
Gender: male
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email me the payment details including the order or transaction ID number as well as the tracking ID number.
[email protected]
Thanks for your patience.
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SkittlesYum
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Post subject: Re: OneBip Mobile bug Posted: Tue Jan 03, 2012 1:08 am |
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Joined: Mon Oct 17, 2011 5:02 pm
Posts: 742
Location: Milwaukee, WI
Gender: male
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That's the problem, I didn't get any emails or messages about my purchase, but on the phone it literally said...
Purchase complete and
Purchase successful
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SkittlesYUM
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Seth
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Post subject: Re: OneBip Mobile bug Posted: Tue Jan 03, 2012 1:09 am |
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Joined: Sun May 31, 2009 10:47 pm
Posts: 2416
Location: U.S.A.
Gender: male
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have you tried contacting their customer service department?
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SkittlesYum
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Post subject: Re: OneBip Mobile bug Posted: Tue Jan 03, 2012 1:11 am |
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Joined: Mon Oct 17, 2011 5:02 pm
Posts: 742
Location: Milwaukee, WI
Gender: male
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Yep, and still nothing
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SkittlesYUM
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Ferr3t
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Post subject: Re: OneBip Mobile bug Posted: Tue Jan 03, 2012 1:26 am |
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Joined: Wed Jul 28, 2010 5:38 am
Posts: 2968
Location: Broome, Western Australia
Gender: male
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SkittlesYum wrote: Yep, and still nothing Mmhm, last time I had problems with OneBip it took them 3 days to respond, don't expect a reply soon. Personaly, never liked OneBip; mobile payments mostly rely on impulse buying - OneBip's 'register an account' policy totally defeats the purpose of that.. On top of losing impule buyers there are mountians of complains raining in about items not being delivered..Maybe it's time for a new mobile payment system?
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SkittlesYum
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Post subject: Re: OneBip Mobile bug Posted: Tue Jan 03, 2012 1:30 am |
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Joined: Mon Oct 17, 2011 5:02 pm
Posts: 742
Location: Milwaukee, WI
Gender: male
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Yes please!
But when it says tokens will arrive momentarily, I don't expect 3 days... I don't even expect 10 minutes!
Is there anyway I can get refund? Cuz I want my 35$ back....
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SkittlesYUM
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etartios
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Post subject: Re: OneBip Mobile bug Posted: Tue Jan 03, 2012 1:32 am |
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Joined: Tue Apr 26, 2011 3:23 am
Posts: 1088
Location: Robot Island
Gender: male
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This is why I only recommend using UltimateGameCards
*sigh*
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