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ads126
 Post subject: Re: WHERE ARE MY TOKENS?
PostPosted: Thu May 15, 2014 4:07 pm 
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Sometimes tokens take a while to come through.

How long was it since you ordered the tokens?

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Ilona
 Post subject: Re: WHERE ARE MY TOKENS?
PostPosted: Thu May 29, 2014 3:47 am 
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Looks like you haven't completed the payment process.
When we receive a notification from the payment processing company, the tokens will be added to your account. This isn't always instantly. Some providers needs time to verify your purchase. The fastest way is at the moment when you use a verified paypal account. Bank transfers and E-checks could take 3-5 days.
Please log into your email mailbox, there you'll find in most cases (except pay by phone) the receipt with details of your purchase. If you haven't got them in a reasonable amount of time, you can contact us at [email protected]
Please include the transaction ID and your username.
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