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 Post subject: Where did my old account gone?
PostPosted: Mon May 18, 2015 12:27 pm 
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I've played Super Mechs quite a while ago via Armor Games. Then I dropped it. Today I suddenly stumbled at it again while browsing games at Armor Games - to check out what new.

I was rather amazed to find out that my account exists no more including all items and Tokens I bought!

You see, I've bought 16700 tokens in total: 400 + 1000 + 3000 + 1000 + 1000 + 1000 + 1900 + 3000 + 1000 + 400 + 3000. For each of these packages I has both confirmation on PayPal and here at forums via Message System.

I hope that developers and administration will help me to solve this problem. Thanks!


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 Post subject: Re: Where did my old account gone?
PostPosted: Mon May 18, 2015 12:55 pm 
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Joined: Wed Jun 03, 2009 6:41 am
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Location: The Netherlands
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warstalker91 wrote:
I've played Super Mechs quite a while ago via Armor Games. Then I dropped it. Today I suddenly stumbled at it again while browsing games at Armor Games - to check out what new.

I was rather amazed to find out that my account exists no more including all items and Tokens I bought!

You see, I've bought 16700 tokens in total: 400 + 1000 + 3000 + 1000 + 1000 + 1000 + 1900 + 3000 + 1000 + 400 + 3000. For each of these packages I has both confirmation on PayPal and here at forums via Message System.

I hope that developers and administration will help me to solve this problem. Thanks!



Hello, sadly over time as updates happened we had to wipe inactive accounts.

Please email [email protected] with all information you may have and they'll see what can be done for you.

We're very sorry for the inconvenience.

_________________
Best Regards,

Alexander
Product Manager
Battle Dawn

Skype: dreamerofdestruction


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 Post subject: Re: Where did my old account gone?
PostPosted: Mon May 18, 2015 10:04 pm 
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It's rather bad idea to wipe inactive accounts of people who spent money on the game...

I will gather information and send it to support.


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 Post subject: Re: Where did my old account gone?
PostPosted: Tue May 19, 2015 1:39 pm 
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Joined: Wed Jun 03, 2009 6:41 am
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Location: The Netherlands
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warstalker91 wrote:
It's rather bad idea to wipe inactive accounts of people who spent money on the game...

I will gather information and send it to support.


This issue has been solved, have fun playing!

_________________
Best Regards,

Alexander
Product Manager
Battle Dawn

Skype: dreamerofdestruction


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