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Alexander
 Post subject: Re: In App Purchase did not work
PostPosted: Sun Oct 30, 2016 6:26 pm 
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Joined: Wed Jun 03, 2009 6:41 am
Posts: 4629
Location: The Netherlands
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CMSawyer wrote:
Hi,

About 20 minutes ago, I purchased some tokens via App Store In-App purchases for my son. My card was charged but the tokens have not showed up in his account yet. He was going to buy the starter pack with them. His iPod said the purchase was successful and then took a VERY long time to go back to the game. A minute later, he came to me in a panic stating that he never got the tokens. What do we have to do to fix this?

Thank You,


Hello,

Could you email me the receipt and his username to [email protected] ? I'll credit him right away!

We diagnosed a problem in our system a short while ago and are fixing this now.

All affected will be compensated, but I can rush him through a bit!
Thank you!

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Best Regards,

Alexander
Product Manager
Battle Dawn

Skype: dreamerofdestruction

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