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jjwisdom
 Post subject: Item loss and token loss
PostPosted: Sun Nov 20, 2016 10:13 pm 
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I had 113 tokens and decided to buy 30 energy kits and 30 health kits.
However when i bought them it took my tokens gladly but did not give me my 60 packs. Now i have to buy everything again but im worried it will happen once more. :(
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Alexander
 Post subject: Re: Item loss and token loss
PostPosted: Mon Nov 21, 2016 7:21 pm 
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Joined: Wed Jun 03, 2009 6:41 am
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jjwisdom wrote:
I had 113 tokens and decided to buy 30 energy kits and 30 health kits.
However when i bought them it took my tokens gladly but did not give me my 60 packs. Now i have to buy everything again but im worried it will happen once more. :(

Sorry to hear that :(

Have you tried clearing your cache and checking again?

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Best Regards,

Alexander
Product Manager
Battle Dawn

Skype: dreamerofdestruction

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jjwisdom
 Post subject: Re: Item loss and token loss
PostPosted: Fri Nov 25, 2016 8:52 am 
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Yes sir i have cleared my cache and when i bought my packs i cleared my cache immediately.
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Alexander
 Post subject: Re: Item loss and token loss
PostPosted: Fri Nov 25, 2016 7:28 pm 
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Hello,

We're looking into this!

Please shoot me an email at [email protected] with your playerID (bottom left menu -> i button) and we'll investigate your account.

This applies to anyone else as well!

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Best Regards,

Alexander
Product Manager
Battle Dawn

Skype: dreamerofdestruction

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