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Arcanium
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Post subject: Have not recieved my tokens  Posted: Thu Sep 08, 2016 6:48 am |
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Joined: Sun Dec 14, 2014 12:57 pm
Posts: 4
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Hi, I have bought tokens before, usually in the 3000 - 6000 amount, however about an hour ago I bought 10000 tokens. Usually when I buy tokens I get them within 1 - 15 mins. I have the PayPal summary proving my purchase, but have not yet received the email on BD forum stating that the transaction was successful.
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mustafa960
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Post subject: Re: Have not recieved my tokens Posted: Thu Sep 08, 2016 7:46 am |
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Joined: Mon May 02, 2011 11:23 am
Posts: 461
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10k reds? damn son.
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Alliances: 50 , LP , DD, HAHA, ANT , SWAT , SPF , ICE, LF, UWS , NCR , T
Member of New Corgi Revolution
Skype: xxsnipzscopzxx
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Alexander
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Post subject: Re: Have not recieved my tokens Posted: Thu Sep 08, 2016 2:42 pm |
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Joined: Wed Jun 03, 2009 6:41 am
Posts: 4629
Location: The Netherlands
Gender: male
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Arcanium wrote: Hi, I have bought tokens before, usually in the 3000 - 6000 amount, however about an hour ago I bought 10000 tokens. Usually when I buy tokens I get them within 1 - 15 mins. I have the PayPal summary proving my purchase, but have not yet received the email on BD forum stating that the transaction was successful. Hello, Sorry about this! I've replied to your email, hopefully with the information there I can help you further 
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Best Regards,
Alexander
Product Manager
Battle Dawn
Skype: dreamerofdestruction
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Arcanium
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Post subject: Re: Have not recieved my tokens Posted: Thu Sep 08, 2016 5:21 pm |
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Joined: Sun Dec 14, 2014 12:57 pm
Posts: 4
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I have bought it a second time. So if both come through, am I able to refund one and I won't get banned so it doesn't count as purposely charging back?
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Alexander
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Post subject: Re: Have not recieved my tokens Posted: Fri Sep 09, 2016 6:06 pm |
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Joined: Wed Jun 03, 2009 6:41 am
Posts: 4629
Location: The Netherlands
Gender: male
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Arcanium wrote: I have bought it a second time. So if both come through, am I able to refund one and I won't get banned so it doesn't count as purposely charging back? Replied to your mail again. Standard policy is indeed to ban, since you asked up front and are facing an issue however, perhaps we can figure out some exception privately. Thanks!
_________________
Best Regards,
Alexander
Product Manager
Battle Dawn
Skype: dreamerofdestruction
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Yahir650
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Post subject: Re: Have not recieved my tokens Posted: Sun Oct 30, 2016 5:35 pm |
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Joined: Tue Aug 09, 2016 7:15 pm
Posts: 2
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I have not received my bought tokens , help? I have the receipt in my email . I bought the 7.99 Token in app purchase . Is there some type of glitch ? Because I would like to get my tokens or refunded . Please reply t sort this out. You can investigate my account my player ID is 17112076 .
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Alexander
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Post subject: Re: Have not recieved my tokens Posted: Sun Oct 30, 2016 6:32 pm |
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Joined: Wed Jun 03, 2009 6:41 am
Posts: 4629
Location: The Netherlands
Gender: male
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Yahir650 wrote: I have not received my bought tokens , help? I have the receipt in my email . I bought the 7.99 Token in app purchase . Is there some type of glitch ? Because I would like to get my tokens or refunded . Please reply t sort this out. You can investigate my account my player ID is 17112076 . Hello, Our apologies. Could you email me that ID and your receipt to [email protected]? I'll fix it for you right away.
_________________
Best Regards,
Alexander
Product Manager
Battle Dawn
Skype: dreamerofdestruction
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Yahir650
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Post subject: Re: Have not recieved my tokens Posted: Mon Oct 31, 2016 1:57 pm |
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Joined: Tue Aug 09, 2016 7:15 pm
Posts: 2
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Hey thanks for taking your time to reply I just got back on to this site . I'm usually on in the evenings , I just wanted to inform you that the tokens I purchased have arrived . I got on my account this morning and my tokens were there.
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