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Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 7 posts ] 
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 Post subject: NEW Purchasing issues on Super Mechs
PostPosted: Sun Oct 02, 2016 12:39 am 
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Joined: Tue Jun 17, 2014 9:42 pm
Posts: 11
I BOUGHT 6200 TOKENS TO UPGRADE MY EQUIPMENT.

WHEN I TRY TO BUY ANYTHING, I GET LOGGED OFF THE GAME!!

YOU SEE..., AFTER SPENDING CASH, NOW I CANNOT BUY ANYTHING*

I FIND THIS VERY DISAPPOINTING.

: (

I have cleared my cache, tried my other 2 PC's and on my cell phone. With all 4 devices, I cannot buy any items with the tokens I purchased for the Gold Box sale that is ending very soon.

This proves that it is on your end, not the users.

I have lost all faith in you for you lack of ability to run a fair game.


Please expect a visit from our Family's attorney within the next 24 hours.

Very aggravated player,
the SICILIAN


Last edited by Sicilian on Sun Oct 02, 2016 1:56 am, edited 2 times in total.

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 Post subject: Re: NEW Purchasing issues on Super Mechs
PostPosted: Sun Oct 02, 2016 1:04 am 
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That is not good!!


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 Post subject: Re: NEW Purchasing issues on Super Mechs
PostPosted: Sun Oct 02, 2016 1:51 am 
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 Post subject: Re: NEW Purchasing issues on Super Mechs
PostPosted: Sun Oct 02, 2016 3:47 am 
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Joined: Sat Aug 22, 2015 11:26 am
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:(
Sorry, But I Heard That They Are Experiencing some kind of bugs which is making the forum not to be synced properly!

I Hope This Issue Will Be Fixed!

Regards

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PlatinumGuard

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 Post subject: Re: NEW Purchasing issues on Super Mechs
PostPosted: Sun Oct 02, 2016 11:04 am 
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Joined: Fri Aug 12, 2016 6:39 pm
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I 100% agree with you. I buy tokens from this game and I wait three days to receive them, when I do all the sales are over, but as soon as I spend my tokens the sales seem to magically appear again , almost tricks me into buying more and getting screwed again. I am losing all faith in they're ability to run this game too. This isn't the first time they've had issues, the been having issues with many parts of the game since I started playing six months ago. It's getting ridiculous, it's like they have kids working on the game/the games bugs. Hire someone who knows Wtf they are doing and they're won't b so many angry players talking about quitting. I'm sure token sales must of dropped since all this crap started . I myself made a mobile purchase three days ago and still nothing received. I've spent hundreds in tokens on this game , you think they would get this fixed asap to keep the good customers coming back , but it's been weeks I've been having purchase issues, complained a week ago and still nothing has been done. I'm told to clear my cache even though that doesn't do crap. Good luck m8


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 Post subject: Re: NEW Purchasing issues on Super Mechs
PostPosted: Sun Oct 02, 2016 2:07 pm 
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I have invested thousands of US Dollars to help support this game over the last 6 years.

I will make changes in my investments to mot include Tactisoft.

I have paid their salaries for too long now.

Sorry, but you have not held up to your end of our deal.


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 Post subject: Re: NEW Purchasing issues on Super Mechs
PostPosted: Sun Oct 02, 2016 4:18 pm 
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Posts: 4629
Location: The Netherlands
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Sicilian wrote:
I BOUGHT 6200 TOKENS TO UPGRADE MY EQUIPMENT.

WHEN I TRY TO BUY ANYTHING, I GET LOGGED OFF THE GAME!!

YOU SEE..., AFTER SPENDING CASH, NOW I CANNOT BUY ANYTHING*

I FIND THIS VERY DISAPPOINTING.

: (

I have cleared my cache, tried my other 2 PC's and on my cell phone. With all 4 devices, I cannot buy any items with the tokens I purchased for the Gold Box sale that is ending very soon.

This proves that it is on your end, not the users.

I have lost all faith in you for you lack of ability to run a fair game.


Please expect a visit from our Family's attorney within the next 24 hours.

Very aggravated player,
the SICILIAN


Hello,

Our apology for this issue, we had a temporary hiccup that we solved this morning, I am deeply sorry :(

Could you email me at [email protected]?

I'll see if we can do something for you and fix this somehow.
patcorr2015 wrote:
I 100% agree with you. I buy tokens from this game and I wait three days to receive them, when I do all the sales are over, but as soon as I spend my tokens the sales seem to magically appear again , almost tricks me into buying more and getting screwed again. I am losing all faith in they're ability to run this game too. This isn't the first time they've had issues, the been having issues with many parts of the game since I started playing six months ago. It's getting ridiculous, it's like they have kids working on the game/the games bugs. Hire someone who knows Wtf they are doing and they're won't b so many angry players talking about quitting. I'm sure token sales must of dropped since all this crap started . I myself made a mobile purchase three days ago and still nothing received. I've spent hundreds in tokens on this game , you think they would get this fixed asap to keep the good customers coming back , but it's been weeks I've been having purchase issues, complained a week ago and still nothing has been done. I'm told to clear my cache even though that doesn't do crap. Good luck m8


Unfortunately DaoPay isn't as fast as other methods sometimes (which is why we added Fortumo), we have however identified and fixed the payment issues a bit ago (they should have lasted give or take 1-2 days depending on the method), our apologies for this. We had a server problem, we normally don't have those and we run very aggressive maintenance, but I fear this one could not be foreseen.


It should be stable again now, please email or skype me guys, can deal with this a lot faster and better then.

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Alexander
Product Manager
Battle Dawn

Skype: dreamerofdestruction


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