It is currently Fri Jul 25, 2025 5:03 am

All times are UTC - 5 hours



Forum rules


Please read the stickied topic marked "Please read before posting"~

Please only post here if you need technical help with BattleDawn, or if you have information that can help someone.

Please stay on topic.

No spam.



Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 12 posts ]  Go to page 1, 2  Next
Author Message
 Post subject: money ripoff
PostPosted: Tue Aug 30, 2011 8:16 am 
Private
Private
 Profile

Joined: Tue Aug 23, 2011 12:22 pm
Posts: 2
i bought ten bucks worth of tokens and have not recieved them yet but they took the money out of my account what do i do i want my f**kin tokens


Top
 

 Post subject: Re: money ripoff
PostPosted: Tue Aug 30, 2011 8:49 am 
Major
Major
User avatar
 WWW  Profile

Joined: Wed Jul 28, 2010 5:38 am
Posts: 2968
Location: Broome, Western Australia
Gender: male
Have you received any private messages on the forum regarding your purchase?

_________________
Retired Head Mod

Image

Most Crystals: 121
Highest Power: 212


Sensual bath time feat. Ferr3t
Spoiler:
Image


Top
 

 Post subject: Re: money ripoff
PostPosted: Tue Aug 30, 2011 8:53 am 
Lieutenant Major
Lieutenant Major
User avatar
 Profile

Joined: Mon Jul 13, 2009 1:29 pm
Posts: 1609
Location: In Seth's back yard under a rock
Gender: male
did you buy them from a diffrent site other then Battle Dawn?

_________________
Retired Sr.mod


Top
 

 Post subject: Re: money ripoff
PostPosted: Tue Aug 30, 2011 10:26 am 
Lieutenant Major
Lieutenant Major
User avatar
 WWW  Profile

Joined: Sun May 31, 2009 10:47 pm
Posts: 2416
Location: U.S.A.
Gender: male
Hello,

Please send me an email containing the Transaction ID number or the order ID number for the transaction in question to:
[email protected]

Thanks for being patient, but please make sure to mind your language in the forum for us please ;)

Despite common legend, swearing does not speed up customer support. Thanks!

_________________
Battle Dawn Staff
Community Management Specialist
Technical Support
World Administrator
Music Composer

Welcome to the best free multiplayer war strategy game on the web!


Top
 

 Post subject: Re: money ripoff
PostPosted: Thu Sep 01, 2011 10:45 am 
Private
Private
 Profile

Joined: Tue Aug 23, 2011 12:22 pm
Posts: 2
Man still have not recieved my tokens whats the point of buying them if u cant get em this aint cool aint got no resources cuz i aint got no tokens how am i suppose to build troops i only get 23 oil an metal every tick at this rate i might have 500 by monday an that aint enough to do anything i need my tokens admin plz get them to me.....


Top
 

 Post subject: Re: money ripoff
PostPosted: Thu Sep 01, 2011 12:40 pm 
Lieutenant Major
Lieutenant Major
User avatar
 WWW  Profile

Joined: Sun May 31, 2009 10:47 pm
Posts: 2416
Location: U.S.A.
Gender: male
Ok. I responded to your email, and will respond here as well.

I checked the string you gave me against

a.) Merchant Transaction ID (the string we would give you)

b.) Vendor Transaction ID (the string PBC would give you)

c.) User ID (the string they would assign you as an ID)

and found absolutely no result for either.

Now, when making an order through PBC, they give you a receipt which should have all of these items on it, as well as a link to an online version of the same thing which will be updated as your transaction progresses.

If you did not get this information from them, you need to contact PBC customer service by going
HERE

Please do this and then get back to me when you get a response from them. If it turns out that there is a delay which is somehow our fault,, I will add some blue tokens into the mix for you for your trouble.

Thank you again for your continued patience.

_________________
Battle Dawn Staff
Community Management Specialist
Technical Support
World Administrator
Music Composer

Welcome to the best free multiplayer war strategy game on the web!


Top
 

 Post subject: Re: money ripoff
PostPosted: Thu Sep 01, 2011 12:41 pm 
Captain
Captain
User avatar
 YIM  Profile

Joined: Wed Apr 20, 2011 2:42 pm
Posts: 1129
Location: Ocala
Gender: male
is it a true link or could there be a problem

_________________
You Will Never forget Me I am The Light and The Dark.
Image
IGN Fallen Angel, Mr. Leader, Vincent
Skype: fallen_angel0825
Image


Top
 

 Post subject: Re: money ripoff
PostPosted: Thu Sep 01, 2011 1:18 pm 
Lieutenant Major
Lieutenant Major
User avatar
 WWW  Profile

Joined: Sun May 31, 2009 10:47 pm
Posts: 2416
Location: U.S.A.
Gender: male
Thanks Shelton, you were right.

Post has been updated.

_________________
Battle Dawn Staff
Community Management Specialist
Technical Support
World Administrator
Music Composer

Welcome to the best free multiplayer war strategy game on the web!


Top
 

 Post subject: Re: money ripoff
PostPosted: Thu Sep 01, 2011 1:19 pm 
Captain
Captain
User avatar
 YIM  Profile

Joined: Wed Apr 20, 2011 2:42 pm
Posts: 1129
Location: Ocala
Gender: male
wow really :D YAY so cool i love being active member in forum

_________________
You Will Never forget Me I am The Light and The Dark.
Image
IGN Fallen Angel, Mr. Leader, Vincent
Skype: fallen_angel0825
Image


Top
 

 Post subject: Re: money ripoff
PostPosted: Thu Sep 01, 2011 1:21 pm 
Captain
Captain
User avatar
 YIM  Profile

Joined: Wed Apr 20, 2011 2:42 pm
Posts: 1129
Location: Ocala
Gender: male
Seth thanks for all the help to get me to being as active as i am if there wasnt people as cool as you i would not be on the forum

_________________
You Will Never forget Me I am The Light and The Dark.
Image
IGN Fallen Angel, Mr. Leader, Vincent
Skype: fallen_angel0825
Image


Top
 

Display posts from previous:  Sort by  
Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 12 posts ]  Go to page 1, 2  Next

All times are UTC - 5 hours



You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Jump to:  

Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group  
Copyright Tacticsoft Ltd. 2008   
Updated By phpBBservice.nl