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Please only post here if you need technical help with BattleDawn, or if you have information that can help someone.
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dominator420
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Post subject: money ripoff Posted: Tue Aug 30, 2011 8:16 am |
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Joined: Tue Aug 23, 2011 12:22 pm Posts: 2
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i bought ten bucks worth of tokens and have not recieved them yet but they took the money out of my account what do i do i want my f**kin tokens
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Ferr3t
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Post subject: Re: money ripoff Posted: Tue Aug 30, 2011 8:49 am |
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Joined: Wed Jul 28, 2010 5:38 am Posts: 2968 Location: Broome, Western Australia Gender: male
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Have you received any private messages on the forum regarding your purchase?
_________________ Retired Head Mod

Most Crystals: 121 Highest Power: 212
Sensual bath time feat. Ferr3t
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Ryan
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Post subject: Re: money ripoff Posted: Tue Aug 30, 2011 8:53 am |
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Joined: Mon Jul 13, 2009 1:29 pm Posts: 1609 Location: In Seth's back yard under a rock Gender: male
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did you buy them from a diffrent site other then Battle Dawn?
_________________ Retired Sr.mod
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Seth
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Post subject: Re: money ripoff Posted: Tue Aug 30, 2011 10:26 am |
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Joined: Sun May 31, 2009 10:47 pm Posts: 2416 Location: U.S.A. Gender: male
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Hello,
Please send me an email containing the Transaction ID number or the order ID number for the transaction in question to: [email protected] Thanks for being patient, but please make sure to mind your language in the forum for us please 
Despite common legend, swearing does not speed up customer support. Thanks!
_________________ Battle Dawn Staff Community Management Specialist Technical Support World Administrator Music Composer
Welcome to the best free multiplayer war strategy game on the web!
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dominator420
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Post subject: Re: money ripoff Posted: Thu Sep 01, 2011 10:45 am |
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Joined: Tue Aug 23, 2011 12:22 pm Posts: 2
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Man still have not recieved my tokens whats the point of buying them if u cant get em this aint cool aint got no resources cuz i aint got no tokens how am i suppose to build troops i only get 23 oil an metal every tick at this rate i might have 500 by monday an that aint enough to do anything i need my tokens admin plz get them to me.....
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Seth
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Post subject: Re: money ripoff Posted: Thu Sep 01, 2011 12:40 pm |
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Joined: Sun May 31, 2009 10:47 pm Posts: 2416 Location: U.S.A. Gender: male
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Ok. I responded to your email, and will respond here as well.
I checked the string you gave me against
a.) Merchant Transaction ID (the string we would give you)
b.) Vendor Transaction ID (the string PBC would give you)
c.) User ID (the string they would assign you as an ID)
and found absolutely no result for either.
Now, when making an order through PBC, they give you a receipt which should have all of these items on it, as well as a link to an online version of the same thing which will be updated as your transaction progresses.
If you did not get this information from them, you need to contact PBC customer service by going HEREPlease do this and then get back to me when you get a response from them. If it turns out that there is a delay which is somehow our fault,, I will add some blue tokens into the mix for you for your trouble.
Thank you again for your continued patience.
_________________ Battle Dawn Staff Community Management Specialist Technical Support World Administrator Music Composer
Welcome to the best free multiplayer war strategy game on the web!
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shelton9778
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Post subject: Re: money ripoff Posted: Thu Sep 01, 2011 12:41 pm |
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Joined: Wed Apr 20, 2011 2:42 pm Posts: 1129 Location: Ocala Gender: male
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is it a true link or could there be a problem
_________________ You Will Never forget Me I am The Light and The Dark.
 IGN Fallen Angel, Mr. Leader, Vincent Skype: fallen_angel0825
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Seth
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Post subject: Re: money ripoff Posted: Thu Sep 01, 2011 1:18 pm |
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Joined: Sun May 31, 2009 10:47 pm Posts: 2416 Location: U.S.A. Gender: male
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Thanks Shelton, you were right.
Post has been updated.
_________________ Battle Dawn Staff Community Management Specialist Technical Support World Administrator Music Composer
Welcome to the best free multiplayer war strategy game on the web!
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shelton9778
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Post subject: Re: money ripoff Posted: Thu Sep 01, 2011 1:19 pm |
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Joined: Wed Apr 20, 2011 2:42 pm Posts: 1129 Location: Ocala Gender: male
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wow really  YAY so cool i love being active member in forum
_________________ You Will Never forget Me I am The Light and The Dark.
 IGN Fallen Angel, Mr. Leader, Vincent Skype: fallen_angel0825
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shelton9778
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Post subject: Re: money ripoff Posted: Thu Sep 01, 2011 1:21 pm |
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Joined: Wed Apr 20, 2011 2:42 pm Posts: 1129 Location: Ocala Gender: male
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Seth thanks for all the help to get me to being as active as i am if there wasnt people as cool as you i would not be on the forum
_________________ You Will Never forget Me I am The Light and The Dark.
 IGN Fallen Angel, Mr. Leader, Vincent Skype: fallen_angel0825
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