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TheChristian
 Post subject: Tokens
PostPosted: Thu Dec 02, 2010 6:35 am 
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Joined: Tue Nov 02, 2010 4:59 pm
Posts: 14
I got message my tokens was purchased yesterday but did not recieve them in game. I like to support a well made game like this and have had no issues in past but what happened this time?
The game is very well balanced and thought out. Allowing for lots of strategies.
Hope this can be resolved soon.
Thanks
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Kolopaper
 Post subject: Re: Tokens
PostPosted: Thu Dec 02, 2010 7:18 am 
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Reported!!
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Andrew
 Post subject: Re: Tokens
PostPosted: Thu Dec 02, 2010 9:49 am 
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Please send me a PM with the details of the transaction.

Provide the custom ID you were given on the forums via a PM and the transaction ID(If paypal was used).

Thanks!
-Andrew

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Seth
 Post subject: Re: Tokens
PostPosted: Thu Dec 02, 2010 4:26 pm 
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Actually, please contact by email on this matter ([email protected]) so that we can keep things secure.

You will need to provide the following bits of info:

  • Please specify which method of payment you used (onebip, paypal, etc)
  • Please be include any receipt ID, Transaction ID and the tracking ID which should be in your forum inbox.
  • Any additional info, such as the account it should have been delivered to, what time or anything else specific that could aid in the transaction tracking process.

I am sorry for your inconvenience. Hit me at that email, and I will try to get this resolved for you asap. Thanks for your patience and for supporting BattleDawn!

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