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2camelsinatinycar · **Joined:** Sat May 07, 2011 7:15 pm **Posts:** 141

Why can't I log in BD at different places via my laptop? (primarily I log in BD via desktop) like I'm trying to log in BD at a nearby wireless station and I couldn't log in at all, but I could go in as a 'New Player'.

Seth · **Posted:** Tue Jun 21, 2011 11:20 am

It could be a connectivity issue. Tried running a traceroute to see if pinging the server at battledawn.com shows dropped packets?

2camelsinatinycar · **Joined:** Sat May 07, 2011 7:15 pm **Posts:** 141

I'll try later but I don't think it is.

I could go into the worlds being a New Player, but not when I log in.

After pressing 'login', a few seconds later the 'login' button lights up again, I don't get into the server selection at all.

Seth · **Posted:** Wed Jun 22, 2011 1:21 am

You have cleared cache & cookies & restarted your browser?

2camelsinatinycar · **Joined:** Sat May 07, 2011 7:15 pm **Posts:** 141

I did everything I could, just couldn't log in, could only go in as a 'New Player'.

Seth · **Posted:** Wed Jun 22, 2011 12:10 pm

which world do you play on most actively?

2camelsinatinycar · **Joined:** Sat May 07, 2011 7:15 pm **Posts:** 141

Seth · **Posted:** Wed Jun 22, 2011 12:14 pm

So, let me get this straight. You can log on fine from one location, but cannot from another?

2camelsinatinycar · **Joined:** Sat May 07, 2011 7:15 pm **Posts:** 141

Exactly, I don't even get to see any loading screen, just login screen.

I could go in as a 'New Player', randomly plant a colony, though never tried registering in case I'm identified as a multi (again) or something.

Seth · **Posted:** Wed Jun 22, 2011 12:21 pm

Right. Well, the fact that you are able to log in from one of these locations without any incident points to it being a local issue. I cannot sit down and inspect the PC that is giving you the problem, so my ability to provide any real customer service on that PC is not great.

This is not a typical problem, and being localized to a single machine makes it hard to point out. To my knowledge you are the only one experiencing this issue at this time, or I might be able to gain more knowledge or input from others regarding this issue. Unfortunately, I cannot.

Ill have a dev look at your colony on E4, but as I said, if you are able to log into these colonies fine from home, and work PC is not allowing it, then its more likely to be an issue with the work PC and not a bug that we can fix.

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Logging in from different locations