It is currently Mon Nov 25, 2024 1:59 am

All times are UTC - 5 hours



Forum rules


Please only post here if you are reporting or validating a bug or glitch in Supermechs.



Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 11 posts ]  Go to page 1, 2  Next
Author Message
 Post subject: NEW UPGRADE FAIL
PostPosted: Sat Jan 14, 2017 8:31 pm 
Private
Private
 Profile

Joined: Fri Aug 01, 2014 10:37 pm
Posts: 5
Good afternoon, the new update presents many flaws and errors,
1.- When you enter or leave the workshop the game loses the connection
2.- when entering or exiting the chat, the connection is lost
3.- When you want to enter the ranking list you lose the connection

In conclusion it is very annoying to stay on the page in addition to being very annoying make changes in my mechs and when I try to leave the connection is lost when entering are not made the changes I had made and I have to do them 3 and 4 times so that I can take the Changes



Image

TheHunter - HardToKill


Top
 

 Post subject: Re: NEW UPGRADE FAIL
PostPosted: Sun Jan 15, 2017 2:05 am 
Site Admin
Site Admin
User avatar
 Profile

Joined: Wed Jun 03, 2009 6:41 am
Posts: 4629
Location: The Netherlands
Gender: male
mechknight0 wrote:
Good afternoon, the new update presents many flaws and errors,
1.- When you enter or leave the workshop the game loses the connection
2.- when entering or exiting the chat, the connection is lost
3.- When you want to enter the ranking list you lose the connection

In conclusion it is very annoying to stay on the page in addition to being very annoying make changes in my mechs and when I try to leave the connection is lost when entering are not made the changes I had made and I have to do them 3 and 4 times so that I can take the Changes



Image

TheHunter - HardToKill


Hello,

Each action you describe contacts the game server intensively - could you check the top right corner if you're using chrome and press the puzzle to allow Super Mechs explicitly if you havent?

Please also try clearing your cache.

We did some major changes to allow the server to keep running despite the huge influx of players - this includes splitting the game up into multiple connections. It seems you're having some issues establishing those for one reason or another!

_________________
Best Regards,

Alexander
Product Manager
Battle Dawn

Skype: dreamerofdestruction


Top
 

 Post subject: Re: NEW UPGRADE FAIL
PostPosted: Sun Jan 15, 2017 4:02 pm 
First Lieutenant
First Lieutenant
User avatar
 Profile

Joined: Sat Dec 17, 2016 12:52 pm
Posts: 485
Location: In my closet, bleeding to death
This is the second thread I've seen on this.
Everyone is having the issue, it is not a matter of internet. Mine is as good as it gets, and I'm having these issues ALL DAY.

_________________
Image
Hello incompetent admins/devs
Add back color kits
Add access to low level items
Remove pads
Balance mythicals
Etc


Top
 

 Post subject: Re: NEW UPGRADE FAIL
PostPosted: Sun Jan 15, 2017 7:01 pm 
Specialist
Specialist
 Profile

Joined: Mon Aug 05, 2013 6:29 pm
Posts: 26
Gender: male
Exiting lobby = disconnect
Retr data = disconnect


Top
 

 Post subject: Re: NEW UPGRADE FAIL
PostPosted: Sun Jan 15, 2017 10:17 pm 
Lieutenant Major
Lieutenant Major
User avatar
 WWW  Profile

Joined: Wed May 14, 2014 11:16 am
Posts: 1421
Alexander wrote:
Hello,

Each action you describe contacts the game server intensively - could you check the top right corner if you're using chrome and press the puzzle to allow Super Mechs explicitly if you havent?

Please also try clearing your cache.

We did some major changes to allow the server to keep running despite the huge influx of players - this includes splitting the game up into multiple connections. It seems you're having some issues establishing those for one reason or another!

Hi Alexander :!:

This problem is not on player side :!:

It seems like one of the servers is down, and every time the game changes the server before "retrieving data" (connecting to server) ... if you get to the "dead" server you have to refresh :!:

Sometimes you have to refresh 2 or 3 times, because it hit the same "dead" server :!:

Hope that helps
:!:

_________________
---------------------------------------------------------------------------------------------------------
Image
---------------------------------------------------------------------------------------------------------


Top
 

 Post subject: Re: NEW UPGRADE FAIL
PostPosted: Mon Jan 16, 2017 11:36 pm 
Site Admin
Site Admin
User avatar
 Profile

Joined: Wed Jun 03, 2009 6:41 am
Posts: 4629
Location: The Netherlands
Gender: male
bestplayerintheworld wrote:
Alexander wrote:
Hello,

Each action you describe contacts the game server intensively - could you check the top right corner if you're using chrome and press the puzzle to allow Super Mechs explicitly if you havent?

Please also try clearing your cache.

We did some major changes to allow the server to keep running despite the huge influx of players - this includes splitting the game up into multiple connections. It seems you're having some issues establishing those for one reason or another!

Hi Alexander :!:

This problem is not on player side :!:

It seems like one of the servers is down, and every time the game changes the server before "retrieving data" (connecting to server) ... if you get to the "dead" server you have to refresh :!:

Sometimes you have to refresh 2 or 3 times, because it hit the same "dead" server :!:

Hope that helps
:!:



There was a bug with some clients that we've fixed now.

Unfortunately (?) it didn't affect quite everyone (or it would have been much simpler to test as well of course) but it should be back to "normal".

Could you try?

_________________
Best Regards,

Alexander
Product Manager
Battle Dawn

Skype: dreamerofdestruction


Top
 

Display posts from previous:  Sort by  
Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 11 posts ]  Go to page 1, 2  Next

All times are UTC - 5 hours



You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Jump to:  
cron

Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group  
Copyright Tacticsoft Ltd. 2008   
Updated By phpBBservice.nl