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 Post subject: Re: DNS Problems? Cant connect? ; Godaddy attacked
PostPosted: Fri Sep 14, 2012 6:51 pm 
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Asia has the problem of the actual worlds not loading as well


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 Post subject: Re: DNS Problems? Cant connect? ; Godaddy attacked
PostPosted: Sat Sep 15, 2012 1:24 pm 
Lieutenant Major
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I was doing emails today, and noticed that GoDaddy sent us an official apology email last night regarding this issue...

I figured it appropriate to post it here, as this affected all of you as well.

It reads as follows:



Dear Michael,

We owe you a big apology for the intermittent service outages we experienced on September 10 that may have impacted your website, your email and other Go Daddy services.

We let you down and we know it. We take our responsibilities — and the trust you place in us — very seriously. I cannot express how sorry I am to those of you who were inconvenienced.

The service outage was due to a series of internal network events that corrupted router data tables. Once the issues were identified, we took corrective actions to restore services for our customers and GoDaddy.com. We have implemented a series of immediate measures to fix the problem.

At no time was any sensitive customer information, including credit card data, passwords or names and addresses, compromised.

Throughout our history, we have provided 99.999% uptime in our DNS infrastructure. This is the level of performance we expect from ourselves. Monday, we fell short of these expectations. We have learned from this event and will use it to drive improvement in our services.

It's an honor to serve you. As always, please call us 24/7 at 480-505-8877 — anytime, for any reason.

Sincerely,

Scott Wagner
CEO
GoDaddy.com

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 Post subject: Re: DNS Problems? Cant connect? ; Godaddy attacked
PostPosted: Sun Sep 16, 2012 7:13 am 
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I still cant get in to any of my worlds and i have no defence as i am a new player.


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 Post subject: Re: DNS Problems? Cant connect? ; Godaddy attacked
PostPosted: Sun Sep 16, 2012 7:33 pm 
Lieutenant Major
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What happens when you try?

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 Post subject: Re: DNS Problems? Cant connect? ; Godaddy attacked
PostPosted: Fri Sep 28, 2012 10:05 am 
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Heh, I just noticed Godaddy, gave me a discount for them being down, even though my website NEVER went down :D

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