SIR I JUST WANTED TO SEEK FOR YOUR HELP, YOU SEE I HAVE USED SOME REDS TO BUY A GOLDEN COLONY IN AN ENDING ERA, YES! ENDING ERA, JUST ABOUT A COUPLE OF TICKS LEFT IN EARTH 2 AND ADMIN JOE ASK ME THAT I SHOULD SEEK FOR THY HELP ON YOU SO PLEASE RESET THE PURCHASE AND TAKE BACK THE GOLDEN COLONY, I KNOW THAT IT WILL BE A HARD WORK FOR YOU BUT IM JUST A HIGHSCHOOL STUDENT WHO CANT AFFORD ANY AMOUNT OF REDS. ITS JUST SO HAPPENNED THAT SOME OF Y ALLIES IN OTHER ERRAS HAD GIVEN ME SOME AND WILL PROBABLY NOT GET SOME AGAIN SO THAT SOME OF MY ONLY RED TOKENS THAT I VALUE MOST IN THIS GAME AND MY HONOR........PLEASE SIR EVEN TAKE THE GOLDEN COLONY OR MAYBE A FEW PERCENTAGE OF REFUND JUST NEED YOUR HELP SIR......YOU ARE MY LAST HOPE AND SORRY FOR THE TROUBLE

I stopped playing BD some years ago... but is there golden colony advantage, or it is just some decoration?
Anyways, back to topic, refund? well i think they can't do it except (maybe) you give them some further information and proofs.
(i think)
gtg
BAI