Unfortunately, there's really not a whole lot we can do if your account was compromised. My very first word of advice is to click on the "forgot password" and reset it as soon as possible. The reset password will be send to the email you used for the account creation.

As a side note, please ensure you never give your password out to anyone and use a secure password that is not easily figured out. That is your best means of keeping your account safe from this kind of incident

There is nothing we can do if you forgot the password to your own email address.

We highly suggest you do not use a junk email for your accounts for this exact reason. I apologize for the inconvenience, but we cannot access and change account information for you. The security of your account is your responsibility. I can almost guarantee someone did not "hack" your account, but instead figured out your password. So as I said, it is also just as important to ensure your password is strong as well

Hey mate,


Sorry to hear this. Can you still login with that account on the forums? If so, simply clearing your cache & cookies may help you login to the game again! (Ctrl + H, Clear Browser Data, tick "Cached images and files" and "Cookies", in Chrome).

Did you try recovering your Yahoo password? I recommend contacting them - if you get into your email, you can recover your account for SM as well!