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Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 4 posts ] 
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 Post subject: Everything was been reset
PostPosted: Wed May 06, 2015 7:11 am 
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Joined: Wed Dec 25, 2013 3:18 pm
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Hello , i'm used to play supermechs from april or may to september everyyear since 2 years ago. My second account which was created previous year , i tried to log in , i did but it seems that all equipments and achievements that i had were deleted , i was lvl 27-28 last year Can you help me to restore my account please .
Thank's . :shock:


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 Post subject: Re: Everything was been reset
PostPosted: Thu May 07, 2015 2:11 pm 
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Why no one answered me ? -_-'


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 Post subject: Re: Everything was been reset
PostPosted: Thu May 07, 2015 2:57 pm 
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Joined: Wed Jun 03, 2009 6:41 am
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diaeddine97 wrote:
Hello , i'm used to play supermechs from april or may to september everyyear since 2 years ago. My second account which was created previous year , i tried to log in , i did but it seems that all equipments and achievements that i had were deleted , i was lvl 27-28 last year Can you help me to restore my account please .
Thank's . :shock:


A lot changed over the years, it could be some things got wiped/reimbursed.

I'll ask around and see what I can come with mate, but it's a bit tricky!

So many updates, any chance you know the exact date you last played?

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Best Regards,

Alexander
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Battle Dawn

Skype: dreamerofdestruction


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 Post subject: Re: Everything was been reset
PostPosted: Fri May 08, 2015 12:40 am 
Lieutenant Major
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Joined: Sun Mar 21, 2010 3:02 pm
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We had to reset all accounts which were unused for more than 9 months.
They had missed so many updates that the chances are high, that their account is stuck somewhere.
Looks like you have one of those accounts. Sorry, but there is nothing we can do about


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