Unfortunately this is scam which is used and tacticsoft can not do anything about it due to in the terms of service it states:

2.1.3. Accurate and Secret Information: You shall provide Tacticsoft only with accurate information about yourself and shall keep Your User Account information, including password and other login information in utmost secrecy and shall be liable to any damage, direct or indirect arising from the misuse of Your User Account. Should You find that any personal information regarding Your User Account has been violated or disclosed, You shall immediately and without any delay (1) notify Tacticsoft of any unauthorized use of Your password and User Account; and (2) make intentional efforts to ensure that no other party misuses Your User Account thereafter.