I'm afraid if someone else has the account details there is nothing we can do if we can't send the details to an email account in your name then I don't think that we can help.

I'm sorry however the only advice I can give you is to protect your account details and if anyone asks for them do not give them away no matter how tempting/convincing they are.

It's against our rules to give out passwords or share accounts, this is pretty much why :\

We can't ever confirm the true owner 100% sure, so when this happens there's pretty much nothing we can do....

Best you can do is make a new account. Sorry.