It is currently Sun Jul 27, 2025 10:13 am

Board indexBoard index » Supermechs Forum » Administration and Support » Supermechs Technical Support

All times are UTC - 5 hours



Forum rules


Please only post here if you are in need of help, or have information that can potentially aid someone in need of help.



Forum locked This topic is locked, you cannot edit posts or make further replies.  Page 1 of 1
  [ 7 posts ] 
  Previous topic | Next topic 
Author Message
MythicFail
 Post subject: Tokens Purchase Failure
PostPosted: Sat Mar 19, 2016 5:37 am 
Private
Private
 Profile

Joined: Thu Jul 16, 2015 1:56 pm
Posts: 9
Normal day...trying to buy 1K tokens...waiting,waiting,NOTHING...

Refreshing Broswer...still NOTHING~]

I thought a glitch...Joined SM The next day...Still 0 TOKENS!

Please Fix This! I wan't my tokens!

Best Regards #Austry

Known as Jezu's ''puppet''

------------
Unnoticed Girl Player
------------


Last edited by Alexander on Sat Mar 19, 2016 10:04 am, edited 1 time in total.
Removed difficult to read colors


Top
 

Alexander
 Post subject: Re: Tokens Purchase Failure
PostPosted: Sat Mar 19, 2016 10:04 am 
Site Admin
Site Admin
User avatar
 Profile

Joined: Wed Jun 03, 2009 6:41 am
Posts: 4629
Location: The Netherlands
Gender: male
Hey there,

Could you tell me the payment method you have used?

We need as much information as we can to be able to help you as quick as possible. :)

_________________
Best Regards,

Alexander
Product Manager
Battle Dawn

Skype: dreamerofdestruction

Top
 

MythicFail
 Post subject: Re: Tokens Purchase Failure
PostPosted: Sun Mar 20, 2016 5:12 am 
Private
Private
 Profile

Joined: Thu Jul 16, 2015 1:56 pm
Posts: 9
I used paypal...But i haven't received any Message :( :( :( :(

Best Regards #Austry

Known as Jezu's ''puppet''

------------
Unnoticed Girl Player
------------
Top
 

Alexander
 Post subject: Re: Tokens Purchase Failure
PostPosted: Wed Mar 23, 2016 1:56 pm 
Site Admin
Site Admin
User avatar
 Profile

Joined: Wed Jun 03, 2009 6:41 am
Posts: 4629
Location: The Netherlands
Gender: male
MythicFail wrote:
I used paypal...But i haven't received any Message :( :( :( :(

Best Regards #Austry

Known as Jezu's ''puppet''

------------
Unnoticed Girl Player
------------


Could you email the transaction ID and method inside of paypal (creditcard, e-check etc) to alexander (at) tacticsoft (dot) net? You can find that info on http://paypal.com :)

_________________
Best Regards,

Alexander
Product Manager
Battle Dawn

Skype: dreamerofdestruction

Top
 

Ninety9Lives
 Post subject: Re: Tokens Purchase Failure
PostPosted: Sun Apr 03, 2016 6:43 pm 
Second Lieutenant
Second Lieutenant
 WWW  Profile

Joined: Tue Sep 01, 2015 5:14 pm
Posts: 178
Location: Unknown
Gender: male
Alex i also had a token purchase that lost me 72$ worth of tokens.

Tracking ID:
I used payment with debit

_________________
-Ninety9lives

Player ID:14417957
Goals:
1 Gold Medal: Incomplete
1 Silver Medal: Incomplete
1 Bronze Medal: Incomplete
Top clan: Incomplete

Top
 

Alexander
 Post subject: Re: Tokens Purchase Failure
PostPosted: Thu Apr 07, 2016 4:26 pm 
Site Admin
Site Admin
User avatar
 Profile

Joined: Wed Jun 03, 2009 6:41 am
Posts: 4629
Location: The Netherlands
Gender: male
Ninety9Lives wrote:
Alex i also had a token purchase that lost me 72$ worth of tokens.

Tracking ID:

I used payment with debit


Debit payments can take up to 7 days to process. This is unfortunately out of our control :(


That said - please don't share tracking ID's in public! They can be used for malicious purposes.

Instead - email alexander (at) tacticsoft.net with the id's you can find at paypal.com when in doubt please :)

_________________
Best Regards,

Alexander
Product Manager
Battle Dawn

Skype: dreamerofdestruction

Top
 

Ninety9Lives
 Post subject: Re: Tokens Purchase Failure
PostPosted: Fri Apr 08, 2016 4:36 pm 
Second Lieutenant
Second Lieutenant
 WWW  Profile

Joined: Tue Sep 01, 2015 5:14 pm
Posts: 178
Location: Unknown
Gender: male
already talked with liran about this you were too late alex sorry liran stole ur thunder :P

_________________
-Ninety9lives

Player ID:14417957
Goals:
1 Gold Medal: Incomplete
1 Silver Medal: Incomplete
1 Bronze Medal: Incomplete
Top clan: Incomplete

Top
 

Display posts from previous:  Sort by  
Forum locked This topic is locked, you cannot edit posts or make further replies.  Page 1 of 1
  [ 7 posts ] 

Board indexBoard index » Supermechs Forum » Administration and Support » Supermechs Technical Support

All times are UTC - 5 hours



You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Jump to:  

Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group  
Copyright Tacticsoft Ltd. 2008   
Updated By phpBBservice.nl