HarukaFirelance wrote:
Alexander wrote:
HarukaFirelance wrote:
So I was able to acquire up to 95 tokens thanks to the sub special and completing a few missions. Before all of that I had only 12 tokens
The problem came when attempting to buy an item worth 60 tokens the game crashed due to other applicatons running in the background. When I re-opened the game my tokens went back to twelve and I didn't have the item.
I'm using the Android version and I've already cleared the cache, but nothing happened.
How can I fix this?
Hey there, have you cleared your cache and checked your inventory?
When you buy an item, it should be taken care of on our servers, which means the item should be there.
Wait, wha...? With all my respects sir, but have you even read the description? I said I've already done that
Apologies, seems I read over it.
Where any of the tokens obtained through persona.ly/supersonic? It shouldn't be technically be possible for items to not deliver while tokens are substracted (not without the game going off for everyone (for 10 mins to some hours) and an error appearing in our logs).
We gave out boxes for the sub special (no tokens). By missions do you mean Achievements?
However, it might be the case that the tokens were substracted on the server before you even tried to buy the items - and it caused your game to be out of sync.
E.g. by someone else on your account, or one of the services we use retracting.
