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TamoyaKun
 Post subject: Website Not Available.
PostPosted: Tue Sep 30, 2014 9:06 pm 
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It's really weird. I'll be able to go on to Battlegalaxy.com but when I try and go to Battledawn.com I get website is not available.

obviously I'm able to get on the forum atleast most times I am, but one I try to go to the home page it comes up with the web page not available.


What do I do???

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ads126
 Post subject: Re: Website Not Available.
PostPosted: Wed Oct 01, 2014 1:49 am 
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It could be that the site was temporarily down when you attempted to access the game or it was under maintenance the best thing to do is to clear cache and cookies, ensure your flash player is fully up to date and if none of those work try using a different browser.

Please post back if you continue to have problems and we will give you as much help as we can to deal with this issue.

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TamoyaKun
 Post subject: Re: Website Not Available.
PostPosted: Wed Oct 01, 2014 2:30 am 
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ads126 wrote:
It could be that the site was temporarily down when you attempted to access the game or it was under maintenance the best thing to do is to clear cache and cookies, ensure your flash player is fully up to date and if none of those work try using a different browser.

Please post back if you continue to have problems and we will give you as much help as we can to deal with this issue.

I've tried that.


See I'm able to play on Battle galaxy so I know flash isnt the problem. I've cleared my cache and cookies several times.

What happens is I get sent to the page that says Website Not Available, then randomly after 5 hours I can get on then I start playing and I get told "server is busy, try again later"

And its only me. None of my other teamates in the game have the problem.

And its only when you go to battledawn.

Battlegalaxy and every other thing works perfectly fine.

I just updated flash and thats not the problem either.

I havent checked on my game in 2 days :(

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ads126
 Post subject: Re: Website Not Available.
PostPosted: Wed Oct 01, 2014 9:37 am 
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Do you have a screenshot of the error you are getting as this could help us to narrow down what type of problem it is.

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Ilona
 Post subject: Re: Website Not Available.
PostPosted: Wed Oct 01, 2014 9:41 am 
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Please do a complete virus check first, clear browser cache and cookies and try then this site: http://prod.battlegate.net/client/game. ... arsFantasy

Post here again with the result of it
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TamoyaKun
 Post subject: Re: Website Not Available.
PostPosted: Wed Oct 01, 2014 6:51 pm 
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This is what happens I'll get this error

http://prntscr.com/4s86us

Then I'll get redirected to

http://prntscr.com/4s877j


And then I cant log on for hours.

Whats weird is Im able to log on around 2 am , and then get kicked off around 4:30pm usually

And Ilona, I'm doing that right now

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Last edited by TamoyaKun on Wed Oct 01, 2014 7:26 pm, edited 1 time in total.

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TamoyaKun
 Post subject: Re: Website Not Available.
PostPosted: Wed Oct 01, 2014 6:55 pm 
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Ilona wrote:
Please do a complete virus check first, clear browser cache and cookies and try then this site: http://prod.battlegate.net/client/game. ... arsFantasy

Post here again with the result of it


It didnt work :(

The virus scan came back perfect and I refreshed the cache and cookies.

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Last edited by TamoyaKun on Wed Oct 01, 2014 7:21 pm, edited 1 time in total.

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TamoyaKun
 Post subject: Re: Website Not Available.
PostPosted: Wed Oct 01, 2014 6:58 pm 
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Its really weird because I was able to get on around 2 am last night, and play all the way till 4:30 then I got kicked off getting the
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TamoyaKun
 Post subject: Re: Website Not Available.
PostPosted: Wed Oct 01, 2014 8:21 pm 
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This will also pop up sometimes too.

Please keep in mind this screen only pops up for battledawn. Everything else works perfectly fine.
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TamoyaKun
 Post subject: Re: Website Not Available.
PostPosted: Thu Oct 02, 2014 12:39 am 
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:(

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