It is currently Thu Nov 28, 2024 12:51 am

All times are UTC - 5 hours



Forum rules


Please only post here if you are in need of help, or have information that can potentially aid someone in need of help.



Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 9 posts ] 
Author Message
 Post subject: Re: Account recovery
PostPosted: Sat Dec 10, 2016 9:16 pm 
Site Admin
Site Admin
User avatar
 Profile

Joined: Wed Jun 03, 2009 6:41 am
Posts: 4629
Location: The Netherlands
Gender: male
xMLG360NOSCOPEx wrote:
I had all good mythicals, then I logged off. When I came back, everything was gone. EVERYTHING! And the only thing I had left was a crafted torso. My player ID is 18630256


Sorry to hear this.

Was probably someone who had access to your account :(

Could you try clearing your cache and checking again just to be safe?

_________________
Best Regards,

Alexander
Product Manager
Battle Dawn

Skype: dreamerofdestruction


Top
 

 Post subject: Re: Account recovery
PostPosted: Sun Dec 11, 2016 10:11 am 
Private 1st class
Private 1st class
User avatar
 Profile

Joined: Fri Nov 18, 2016 7:20 pm
Posts: 15
already did

_________________
[color=#FF0000]Heat Mech for life!


Top
 

 Post subject: Re: Account recovery
PostPosted: Sun Dec 11, 2016 7:22 pm 
Site Admin
Site Admin
User avatar
 Profile

Joined: Wed Jun 03, 2009 6:41 am
Posts: 4629
Location: The Netherlands
Gender: male
Could you email me your playerID to [email protected]?

I will closer investigate your account then.

Thank you!

_________________
Best Regards,

Alexander
Product Manager
Battle Dawn

Skype: dreamerofdestruction


Top
 

 Post subject: Re: Account recovery
PostPosted: Mon Dec 12, 2016 6:00 pm 
Site Admin
Site Admin
User avatar
 Profile

Joined: Wed Jun 03, 2009 6:41 am
Posts: 4629
Location: The Netherlands
Gender: male
xMLG360NOSCOPEx wrote:
I already posted it in my first post

We do not handle these cases publicly for privacy reasons, hope you understand..

_________________
Best Regards,

Alexander
Product Manager
Battle Dawn

Skype: dreamerofdestruction


Top
 

 Post subject: Re: Account recovery
PostPosted: Tue Dec 13, 2016 5:11 pm 
Private 1st class
Private 1st class
User avatar
 Profile

Joined: Fri Nov 18, 2016 7:20 pm
Posts: 15
oh so you can't fix my account? :cry: :cry: :cry: :cry: :cry:
(Yes, I am using a differnent acc now)

_________________
[color=#FF0000]Heat Mech for life!


Top
 

 Post subject: Re: Account recovery
PostPosted: Tue Dec 13, 2016 6:09 pm 
Site Admin
Site Admin
User avatar
 Profile

Joined: Wed Jun 03, 2009 6:41 am
Posts: 4629
Location: The Netherlands
Gender: male
Dondonite wrote:
oh so you can't fix my account? :cry: :cry: :cry: :cry: :cry:
(Yes, I am using a differnent acc now)


We simply can not discuss private account stuff in public. You'll need to email us...

Keep in mind we forbid the use of multiple accounts for a reason - it creates a LOT of bizarre issues.

_________________
Best Regards,

Alexander
Product Manager
Battle Dawn

Skype: dreamerofdestruction


Top
 

Display posts from previous:  Sort by  
Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 9 posts ] 

All times are UTC - 5 hours



You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Jump to:  

Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group  
Copyright Tacticsoft Ltd. 2008   
Updated By phpBBservice.nl