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Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 10 posts ] 
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 Post subject: Re: I Can't Log In forever :(
PostPosted: Tue Dec 13, 2016 5:02 am 
Lieutenant Major
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Hey Jack,

please delete your browser cookies and cache and it should work for you. You could also try out another browser.

Thanks!


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 Post subject: Re: I Can't Log In forever :(
PostPosted: Wed Dec 14, 2016 9:55 am 
Corporal
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Joined: Fri Mar 18, 2016 7:56 am
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Hi...!!

Which browser? I use Google Chrome and I have problems. Then if in Mozilla there are also problems ....

I do not receive the daily reward ... it does refresh every time I go from one sector to another of the game, so it does not keep the changes I make in the workshop ...

I have already communicated via mail many times, Alex has been very kind in the answers, but the problems are not solved. Unfortunately.

Nancy.

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 Post subject: Re: I Can't Log In forever :(
PostPosted: Wed Dec 14, 2016 3:48 pm 
Site Admin
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JackTownley wrote:
lol i already read it , i just dont know what is cookies mean i thought it's food lol


Did clearing help!

nancysilv1961 wrote:
Hi...!!

Which browser? I use Google Chrome and I have problems. Then if in Mozilla there are also problems ....

I do not receive the daily reward ... it does refresh every time I go from one sector to another of the game, so it does not keep the changes I make in the workshop ...

I have already communicated via mail many times, Alex has been very kind in the answers, but the problems are not solved. Unfortunately.

Nancy.


He's using FireFox and facing a login issue instead it seems, hopefully it's solved now!

We're working on the other issues obviously. Sucks they happen, but it's a small company and we're working on as many of them as quickly as possible!


Thank you for your patience, everyone.

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Alexander
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Battle Dawn

Skype: dreamerofdestruction


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 Post subject: Re: I Can't Log In forever :(
PostPosted: Mon Dec 19, 2016 12:02 pm 
Private 1st class
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I still have this problem myself. Most of the time if you clear your cache you should be fine. But in my case I have tried basically everything and it still doesn't work. But, it works on mobile.. So the only time I play now is once or twice a week. Hope this helps in anyway..

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 Post subject: Re: I Can't Log In forever :(
PostPosted: Mon Dec 19, 2016 7:07 pm 
Site Admin
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jazzu wrote:
I still have this problem myself. Most of the time if you clear your cache you should be fine. But in my case I have tried basically everything and it still doesn't work. But, it works on mobile.. So the only time I play now is once or twice a week. Hope this helps in anyway..


Hello,

Could you tell us which browser you experience this on?

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Best Regards,

Alexander
Product Manager
Battle Dawn

Skype: dreamerofdestruction


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